Frequently asked questions2024-10-21T13:16:46+00:00
Does Arabia One Services manage electronic services for all government platforms?2024-10-21T16:30:28+00:00
Yes, as Ettal has qualified teams and advanced technical systems to manage this.
Is there a guide to Arabic One services?2024-10-21T13:08:13+00:00

Yes, you can view our services guide at the following link:

What types of establishments does Arabia One provide services to?2024-10-21T13:08:01+00:00

Companies
Factories
Individual institutions.

Why choose Arabia One for services?2024-10-21T13:07:37+00:00

If you are looking for speed in performance, accuracy, and complete confidentiality in completing all business services, then Imtamma is your ideal choice.. You can view our customers’ comments on the services provided to them via our Twitter account at the following link:

Who is Arabia One Services?2024-10-21T15:24:27+00:00

A consulting company established in 2023 In the field of business services and direct support for the business sector, it provides comprehensive and quick guidance and solutions to all problems of institutions and companies..

What services does Arabia One Services provide?2024-10-21T16:12:18+00:00

Al-Ariya Services provides a wide range of services amounting to more than 500 A service that establishments need within the Kingdom of Saudi Arabia; Whether through its team or through partnership with Arabiya’s partners, it has a qualified team and partners to complete the services with high accuracy and in an easy time.. Among these services:
Investor services.
Zakat and tax services.
Training and qualification services.
Trademark registration.
Transferring ownership of establishments and liquidating them.
Transferring legal entities to enterprises.
Cooperative insurance services for establishments.
Business and legal consulting service.
Electronic design and marketing services.
Legal services (Judicial representation of establishments).
Extracting commercial records and licenses for establishments.
Etmam payroll management services (Wage protection system).
Establishing companies and institutions of various types.
Managing electronic services for establishments (Completion packages).
Direct support services and finding a solution to the problems of establishments on government platforms.

Does Arabia One obtain the required records and licenses for mixed and foreign companies?2024-10-20T11:45:03+00:00

Yes, Arabia One is happy to provide all services for mixed and foreign companies and all the services of the Ministry of Investment.

Does Arabia One have annual service contracts?2024-10-21T16:15:44+00:00

Yes, Al-Araiba One Services was honored during the last period to sign annual contracts with many companies to manage electronic services for government platforms, and these contracts are subject to terms and conditions..

How is the service provided to establishments? Do you have branches?2024-10-21T16:17:06+00:00

All services are provided to customers remotely or by visiting the company’s headquarters in Riyadh, Al-Khobar, and Mahayil Asir.

How can I request a service from Arabia One Services?2024-10-20T13:31:25+00:00

Dear customers, you can request the service through the following addresses:
Unified number 920022444
Mobile 0554799222
WhatsApp 0533030283

What is the mechanism for paying the service fees required from Arabia One Services?2024-10-21T13:17:48+00:00

All service amounts are paid in advance after sending a price quote with service details to the customer.

Does Arabia One have annual service contracts?2024-10-21T16:15:44+00:00

Yes, Al-Araiba One Services was honored during the last period to sign annual contracts with many companies to manage electronic services for government platforms, and these contracts are subject to terms and conditions..

Does Arabia One provide services to mixed and foreign companies?2024-10-20T11:51:23+00:00

Yes, Arabia One provides all services for mixed and foreign companies and all the services of the Ministry of Investment.

What is the difference between services (Contracts) and(Packages)؟2024-10-21T16:08:12+00:00

Contract services include audits for government agencies and include managing government agencies’ services for the client, while packages depend on the chosen package and do not include government audits, but rather manage electronic services only..

How long does it take to respond to inquiries?2024-10-21T16:32:15+00:00

Customer inquiries are answered during official working hours from 1:00 p.m (8) In the morning until noon (5) evening.

Does Arabia One provide all the package services to all subscriber records?2024-10-21T16:11:05+00:00

No, the package services are provided for one customer record during the subscription period.

When is the customer’s subscription to the packages activated?2024-10-21T16:16:21+00:00

The subscriber can choose the time to activate the subscription, either by activating the subscription immediately after paying the subscription amount or on the next day from the date of payment. The subscription will be effective for a calendar year..

Can the service be provided to the subscriber outside of official working hours?2024-10-21T16:16:40+00:00

The service can be provided to the subscriber only in emergency cases.

Is Arabia One responsible for all government documents of the facility during subscription?2024-10-21T16:29:27+00:00

Arabia One bears responsibility for subscribers' government documents during the facility's subscription period.

Can the subscriber request a service that is not included in the package services?2024-10-21T16:18:44+00:00

Yes, it can be requested and it will be transferred to the relevant department as a separate service.

Who are the beneficiaries of the contracts and packages service?2024-10-21T16:21:19+00:00

Beneficiaries of the service (Institutions, companies) For more information, you can contact the unified number : 920022444

Can I activate the subscription to Arabia One packages through the website or by coming to the company’s headquarters or one of its branches?2024-10-20T12:35:21+00:00

You can activate the subscription to service packages via the website without the need to visit the company’s headquarters or one of its branches.

Do I have the right to cancel the contract concluded for package services if I wish to do so?2024-10-21T16:23:21+00:00

Yes. According to the cancellation policy in the contract concluded with the service provider.

What payment methods are available to pay the subscription cost?2024-10-20T12:36:29+00:00

You can pay after accepting the price offer presented to you by Arabia One Company through the payment channels available on the company’s website.

How long does it take to respond to a request to subscribe to packages?2024-10-21T16:23:53+00:00

After submitting your application, you will join our waiting list. After one business day, the Etmam team will contact you regarding the status of the application.

How can Arabia One maintain the confidentiality of my data?2024-10-21T16:24:24+00:00

The Arab One platform is a secure platform that enjoys complete confidentiality and works to maintain the privacy of the customer’s identification documents.

Do applications need to be submitted in person?2024-10-21T16:24:51+00:00

Submission of applications is electronic through the platform, and beneficiaries can visit the headquarters of Arabia One or one of its branches.

Is it possible to request the service outside working hours?2024-10-20T12:39:19+00:00

Yes, you can send the request at any time, and the specialized employee will respond during official working hours..

Is it possible to add an employee after activating the subscription?2024-10-21T16:26:10+00:00

Yes, an employee can be added after paying the fees depending on the type of customer package subscription.

Can I appoint an employee of mine and give him the authority of a delegate with Arabia One during the subscription period?2024-10-21T16:26:27+00:00

Yes, it is possible, according to the desire of the facility owner, to delegate another user during the subscription period.

Can the customer upgrade the subscription from a current package to a higher service package?2024-10-21T16:26:53+00:00

Yes, terms and conditions apply

What is the subscription period available in service packages?2024-10-21T16:27:33+00:00

Subscription to annual completion packages only.

Does the customer have to re-subscribe again when converting the establishment from an institution to a company?2024-10-21T16:27:48+00:00

No, the subscription is valid for the remaining period of the package.

What is the expected time to complete the order?2024-10-21T15:24:40+00:00

It does not take long to process your order 30 Accurately during business hours, but you can definitely expect your order to be fulfilled the next day. In the event of a technical glitch on the site or your identification documents are not ready, a delay of no more than 10 may occur 48 hour.

How long does it take to respond to inquiries?2024-10-21T16:32:15+00:00

Customer inquiries are answered during official working hours from 1:00 p.m (8) In the morning until noon (5) evening.

What is the expected time to complete the order?2024-10-21T15:24:40+00:00

It does not take long to process your order 30 Accurately during business hours, but you can definitely expect your order to be fulfilled the next day. In the event of a technical glitch on the site or your identification documents are not ready, a delay of no more than 10 may occur 48 hour.

Does Arabia One maintain the privacy of identification documents?2024-10-20T13:00:56+00:00

Al Arabiya One platform is a safe platform that enjoys complete confidentiality and works to preserve the privacy of identification documents..

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